Legal

Privacy Policy

This policy explains how Esidey Creative collects, uses and protects your information.

1. Who we are

Esidey Creative is a creative studio based in Kuala Lumpur, Malaysia. This policy applies to https://esidey.com and the services we offer.

2. Information we collect

When you contact us — for example, through our enquiry form — we receive the details you choose to share, such as your name, business name, email address, phone number, location and project description.

Our enquiry form sends your message to us via WhatsApp. Please be aware that WhatsApp is a third-party service with its own privacy policy.

3. How we use your information

We use the information you provide solely to respond to your enquiry, provide a quotation, and deliver our services. We do not sell or rent your personal information.

4. Cookies & analytics

We may use analytics tools (such as Google Analytics) to understand how visitors use our website. These tools may place cookies in your browser. You can control or disable cookies through your browser settings.

5. Third-party services

We use a small number of third-party services, including WhatsApp (for enquiries) and analytics providers. Each operates under its own privacy policy.

6. Data security

We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure.

7. Your rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us via WhatsApp or phone. Please use the details on our contact page.

8. Contact

If you have any questions about this policy, please get in touch — we’re happy to help.